Torrance, CA (310) 533-9377
Book a Party

About Us

Put a little extra bounce in your step!

Boundless Fun

We’ve got huge inflatable playgrounds, endless games and even a blow-up birthday throne!

100% Private

It’s just you and your invited guests in our enormous bouncy house arenas and party rooms!

Completely Customized

You can tailor every detail of the party experience to make it as special as the birthday kid!

Find a Location Near You

General

Are your inflatables safe and clean?
Absolutely! Our inflatables have been custom designed to account for heavy, indoor use. Each inflatable goes through rigorous testing for all ages before it is released to any of our facilities nationwide. At our facility, each inflatable is anchored to the floor, wall, and/or ceiling to provide extra stability. Entrances and tunnels are wiped down after each party and every inflatable is cleaned and inspected on an ongoing maintenance schedule.
Are socks required?
Yes, socks are required to play on the inflatables.
Is each guest, including adults, required to have a completed/signed waiver?
For insurance purposes, every guest who enters our arenas must have a completed waiver. All guests under 17 years of age must have a waiver completed and signed by a parent/guardian. For your convenience, family members aged 17 years or younger may be included on the same waiver. Additional waivers are available at Pump It Up or online.
Are there any age/height restrictions?
Yes. For safety purposes, children under 34 inches are NOT permitted in or on the equipment for any reason (even if accompanied by an adult).
Can adults play on the inflatables?
As long as they are within the manufacturer guidelines for height and weight and follow all safety rules.
Will Pump It Up provide supervision in the play areas?
Our fun and friendly staff will provide supervision in the inflatable play areas so you can relax and enjoy the party!
Are gratuities (tips) appropriate?
Gratuities for our staff are always welcome.
Can a guest play while wearing a cast?
No. In the interest of safety, guests wearing a cast or other medical device (splint, sling, or brace) will not be permitted on the inflatables.
What forms of payment are accepted?
We accept cash, Visa, MasterCard, Discover & American Express. Sorry no checks.
What type of safety instruction is provided?
We pride ourselves on safety. To help prevent injuries, each guest is required to watch the Pump It Up safety video before entering the inflatable arenas.

Birthday Party

What time should my guests and I arrive at the party?
We ask that the Party Host arrive 15 minutes before the scheduled party time to unload the car, check-in the Guest of Honor & family and be there to greet party guests. Party guests should arrive 5-10 minutes before the scheduled party time to check in & watch the Pump It Up Safety Video.
Will there be a Pump It Up staff member available to assist me in the party room?
Yes - a staff member will be available to assist you in the party room.
Is a deposit required?
A $100 deposit is required to confirm your reservation.
What food items can be brought into the facility?
Fruit/vegetable & salad platters which are store bought AND in the original store container, individual ice cream cups, snack size bags of chips and your cake or cupcakes are OK. No other outside food is permitted and will not be served. Sorry, no exceptions.
What if I need to reschedule my party?
14 days advance notice is required to reschedule or cancel your event from its original date. If you reschedule & host your event within 2 weeks of the original date, the deposit will apply. Rescheduling is subject to availability & not guaranteed. If you reschedule or cancel your event less than 14 days prior to its original date, your deposit is non-refundable and you may be held financially responsible for the full party package price, if the time slot is not filled after your cancellation.
Can I use my own decorations and/or paper products in the party room?
You’re welcome to use your own decorations and/or paper products in the party room. To preserve the integrity of our party rooms, we do not permit wall or ceiling decorations, streamers, silly string, confetti, or piñatas.
What is the price of the other food options?
Please see our Party Food List for additional food options. Remember that outside food/beverages are not permitted. Fruit/vegetable & salad platters which are store bought AND in the original store container, individual ice cream cups or bags of chips and your cake or cupcakes are OK. No other outside food is permitted and will not be served. Sorry, no exceptions.
How do I schedule a Pump It Up party?
It's easy! You can book online, by phone or in person.
Will the party room be available for us during our arena play time?
Typically not, because all of our parties are private and there will usually be another party in the party room. However, you will be able to see the party room once it has been set up for your party.
What if I am late for my scheduled party time? What if my Guests are late?
We understand that circumstances happen, however, our private parties start at the scheduled event time. To maintain private parties, we are not able to extend or modify your event's schedule. We will escort late-arriving guests to your group.
How many guests can I invite?
For the comfort and safety of all guests, party headcount may not exceed 55 (adults/kids combined). An Admission Fee will be charged for each child (under 18) over the number included in your package.This does not include food/drinks/add ons/accessories. For larger groups, please call us about options we offer.
What assistance do you provide in the party room?
A lot! First, the party room is cleaned set up for you with your cake, Guest Of Honor's gifts, and other decor (goodie bags, balloons, etc). Our Staff will also be there to serve food & drinks for the children, and will take care of cleanup. Of course, we'll check in with you from time to time to see if you need anything too.
When should I order food for our party? Goodie bags? Balloons? And other party options?
We’ll call you 2-3 days prior to your event to confirm details - child & adult headcount, food order and other party essentials. At that time, you’ll have an opportunity to adjust your party type or size, select adventures, pizza, drinks, goodie bags, balloons or other party options. Please remember that outside food and drinks are not permitted and decorations are limited to tabletop decor.
Do I need to stay at the party?
The party host is required to stay at the party until your last guest departs.
What are your standard weekend party start times?
Weekend Parties start every 35 minutes, beginning at 9:00am. Reservations are based on availability at the time of booking with payment of deposit. A $100 deposit is required to confirm your reservation.
Are the party prices different on Holidays and School Closings?
Yes. Our party packages are priced for Weekdays (Monday-Thursday), and Weekends (Friday-Sunday).
How many slices are in a pizza?
There are 10 slices per pizza pie.
Once in the party room, can guests re-enter the play arena(s)?
We’re sorry, but guests must remain with the party they're attending, to preserve the private party policy at Pump It Up.
Can I spend more than the designated play time in the inflatable arena?
We’re sorry, but we cannot extend your play time in the inflatable arena(s).
What are the beverages you offer in the party room?
We proudly serve Coca Cola Products including Coke, Diet Coke, Sprite, Orange Fanta, Dr. Pepper & Ice Tea. We also offer Juice Pouches, Lemonade & Water, Apple Juice & Orange Juice. Outside beverages are not permitted.
How much pizza should I order for the adults and what about their drinks?
We recommend one pizza and one 2-liter drink for every five guests. If there are any leftovers, we will help you box them up to take home.
What if less/more kids show up on the day of the party after I have placed my pizza, balloons or goodie bag order?
Food & other party resources are prepped prior to your event based on the details provided by you during the Confirmation Call. We may adjust your Party Package UP, but not down, on the day of the event. You may purchase PIU Goodie Bags, balloons, glow items & beverages a la carte at your event, subject to stock on hand. Additional food orders are subject to delivery schedules & fees, and may not be available on the day of your event.

Open Jump

Is there an additional charge for parents, siblings, and/or care-givers?
There is no additional charge for parents or adult care-givers. However, siblings are counted as part of the guest count. Children under 34" tall are free if they are accompanied by a paid admission.
Are there height restrictions for Open Jump?
Children must be 34” tall to play on the inflatables at this facility. Children who do not meet the height requirement may enter the facility at no charge if they are accompanied by a paid-admission child. There are activities for toddlers only in both of our play arenas for children under 34" tall. Children under 34" tall are not permitted on the inflatables at all, not event with an adult.
Is the admission cost refundable?
The Admission Fee is non-refundable; it is applied to a child for admission into the facility. A pre-paid reservation is required for groups of 5 or more. Admission to any event is subject to capacity, and pre-paid reservations have priority. We recommend arriving 10 minutes before the event start time to avoid forfeiture of your reservation to our walk-in guests. Unpaid reservations are forfeited if not checked in and paid by the start time of the event.
Are reservations required?
Pre-paid reservations have priority in the case of a sold out event. Reservations are recommended but not required for groups of 4 or less, and admission is subject to capacity limits. Groups of 5 or more require a pre-paid reservation. We recommend arriving 10 minutes prior to the event start time to avoid forfeiture of your reservation to our walk-in guests. Unpaid reservations are forfeited if not checked in and paid by the start time of the event.
Do I need to stay with my child during the Open Play session
Yes – our weekly Open Jump sessions are not drop-off events.

Special Events

How do we pay for Special Events?
Special events must be pre-paid in advance and are non refundable or transferable. There are no free passes, discounts or coupons excepted for special events.

Other Ways to Play

Are reservations required for camps?
Advance reservations are required for drop off play dates and other special events. Please contact us to make a reservation.
"FAQ" was last updated June 23rd, 2016 by

Pin It on Pinterest