We throw the best birthday parties on the planet!

March 29th, 2020

Dear Customers,

Over the past couple of weeks, I have received words of support and kindness from many our customers, for that I am extremely grateful. This past week, I completed securing the stores, submitted my SBA disaster relief loan applications, and finished up contacting all the vendors and support companies to put accounts in suspense so the bills don’t pile up while we wait for this pandemic to subside, for a cure, or for a vaccine. We want to be here to help celebrate life and the most important day in your child’s life every year as soon as possible. Birthdays are so special and my staff is ready to get back to work in helping celebrating them with you.

As we continue to wait for the spike in cases and for our state and local governments to determine when we will be able to re-open, I continue to watch the news and wait the 2-3 weeks for the congressional actions to trickle down to the small business level. A couple of items in the “CARES Act” should provide some relief for my employees and will assist with maintaining our lease with the landlord. To be clear, this Act will only help us sustain the business, I am still holding out hope for follow-on legislation to help with the severe losses and provide funding to allow us to reopen once we are cleared to do so.

I continue to act week by week on deposits, because I assume, for insurance claim purposes, I will need to be able to tie the suspension and cancelation to COVID-19 closures and simply not volunteering to cancel an event. You should see a cancelation letter in your email 5-10 days before your event was originally scheduled. I feel it is pre-mature to reschedule any events as of today, we are unable to predict a future reopening date.

Please stay safe and healthy.

Sincerely, Jon