Piscataway, NJ (732) 572-7867
Book a Party

About Us

Put a little extra bounce in your step!

Boundless Fun

We’ve got huge inflatable playgrounds, endless games and even a blow-up birthday throne!

100% Private

It’s just you and your invited guests in our enormous bouncy house arenas and party rooms!

Completely Customized

You can tailor every detail of the party experience to make it as special as the birthday kid!

Find a Location Near You

General

Are your inflatables safe and clean?
Absolutely! Our inflatables have been custom designed to account for heavy, indoor use. Each inflatable goes through rigorous testing for all ages before it is released to any of our facilities nationwide. At our facility, each inflatable is anchored to the floor, wall, and/or ceiling to provide extra stability. Entrances and tunnels are wiped down after each party and every inflatable is cleaned and inspected on an ongoing maintenance schedule.
Are socks required?
Yes, socks are required to play on the inflatables.
Is each guest, including adults, required to have a completed/signed waiver?
For insurance purposes, every guest who enters our arenas must have a completed waiver. All guests under 17 years of age must have a waiver completed and signed by a parent/guardian. For your convenience, family members aged 17 years or younger may be included on the same waiver. Additional waivers are available at Pump It Up or online.
Are there any age/height restrictions?
Yes. For safety purposes, children under 34 inches are NOT permitted in or on the equipment for any reason (even if accompanied by an adult).
Can adults play on the inflatables?
Yes, as long as they are within the manufacturers guidelines for height and weight.
Will Pump It Up provide supervision in the play areas?
Our fun and friendly staff will provide supervision in the inflatable play areas so you can relax and enjoy the party!
Are gratuities (tips) appropriate?
Gratuities for our staff are always welcome.
What forms of payment are accepted?
For your convenience we accept cash, Visa & MasterCard, Discover, American Express as payment options. Sorry no checks.
What type of safety instruction is provided?
We pride ourselves on safety. To help prevent injuries, each guest is required to watch the Pump It Up safety video before entering the inflatable arena(s), to adhere to all posted safety signs, and to follow directions of the trained staff.

Birthday Party

What time should my guests and I arrive at the party?
We ask that you and your guests arrive 10-15 minutes minutes prior to your scheduled party to allow time for check in and Pump It Up safety video viewing.
Will there be a Pump It Up staff member available to assist me in the party room?
Yes - a staff members will be available to assist you in the party room.
Is a deposit required?
A $100 deposit is required to reserve your party. The balance is due and payable on the day of your party.
What food items can be brought into the facility?
You may bring cake, cupcakes, or ice cream for a party. We’re sorry, but no other outside food is permitted. No exceptions.
Can I have alcohol for the adults?
No alcohol is allowed in our facility.
What if I need to reschedule my party?
A party can be rescheduled with at least 7 days, advance notice. However, a $25 Rescheduling Charge will be assessed to change the date and/or time of a party that is already booked. Availability for new dates and times may vary. A rescheduled party must take place within 1 month of the original party date.
Can I use my own decorations and/or paper products in the party room?
You’re welcome to use your own decorations and/or paper products in the party room. To preserve the integrity of our party rooms, we do not permit wall or ceiling decorations, streamers, silly string, confetti, or piñatas.
How do I schedule a Pump It Up party?
It's easy! Just give us a call and we'd be happy to reserve your special day and time! For your convenience, you can also request a date or book your party online.
What if I am late for my scheduled party time? What if my Guests are late?
We understand that circumstances happen, however, our parties start promptly at the scheduled time. Since there may be other parties scheduled after your party time, we may be unable to extend your party time. If your party begins after your scheduled time due to waiting for late guests, you will have less time in the arenas and, possibly, the party room. If your guests arrive late and you have already started your party, we will escort your guest to your party.
How many guests can I invite?
Please refer to the Birthday Party section of the website for the designated guest count. Additional guests are welcome! Depending on the Party Package, there is a $8.95 - $12.50 charge per additional guest over the number included in the package. For the safest environment in the play Arenas, we do not recommend having more than 30 kids attend a party.
When should I order food for our party? Goodie bags? Balloons? And other party options?
A staff member will call you about 7 days before your party with a Confirmation Call. At that time, we'll need to know the total count of guests. And you’ll have an opportunity to order pizza, beverages, goodie bags, balloons, and other party options if you haven’t already. We require a 4-day advance reservation for Balloon artists and face painters.
Do you offer any other food besides pizza?
Yes. We have a menu with lots of options like sandwich trays, salads, and yummy finger foods. All food is prepared at a local restaurant, ordered a few days in advance, and delivered just in time for your party. There is a $25 change-fee for any changed made to Food Order less than 24 hours before the party starts.
When must I mention that I have a coupon for my party, and can I use two coupons at the same time?
Only 1 coupon or discount can be used for party. Coupons must be presented when reserving your party or at the time when your party checks out. Coupons may not be applied to previously held parties. Sorry no exceptions.
Do I need to stay at the party?
The party host is required to stay at the party. Other adults are also welcome to stay and enjoy the fun!
Can I bring my own goodie bags and/or balloons?
If you are not purchasing our popular Pump It Up goodie bags you are welcome to bring your own. You may also bring in your own balloons. However, we do not inflate baloons.
Can I spend more than the designated play time in the inflatable arena?
We’re sorry, but we cannot extend your play time in the inflatable arena(s).
What if there is inclement weather the day of our party?
In the event of severe, inclement weather, and a state of emergency is officially issued in New Jersey, we will work with you to reschedule your party. The staff will work with you to find a new date that's within three (3) months of the original date and the new reservation must be made within one (1) week of the original party date. At the time we agree to reschedule the event, the customer is responsible for 100% of the party price.

Open Jump

Is there an additional charge for parents, siblings, and/or care-givers?
There is no additional charge for parents or care-givers. Adults always play for FREE!
Are there height restrictions for Open Jump?
Children must be 34” tall to play on the inflatables at this facility. This is a NJ State requirement. Children who do not meet the height requirement may enter the facility at no charge, but are not permitted on the inflatables at all, not event with an adult.
Do I need to stay with my child during the Open Play session
Yes – our Open Jump sessions are not drop-off events. An adult must remain with children during the playtime.
Is the admission cost refundable?
Admission Fee is applied to all children attending Open Jump, and is for admission into the facility. Admission Fee is non-refundable once the session has begun.
When does Open Jump start?
Open Jump sessions begin exactly on time. Total play time is divided equally between each Arena. Sorry, no extra play time allowed, nor discounts given for late-comers.

Other Ways to Play

Are reservations required for camps?
We recommend that you reserve your childs space for camp. Please contact us to make reservations.
What food items can be brought into the facility?
No outside food is allowed except cake, cupcakes and ice cream.
"FAQ" was last updated June 23rd, 2016 by

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