Scottsdale, AZ
Book a Party

About Us

Put a little extra bounce in your step!

Boundless Fun

We’ve got huge inflatable playgrounds, endless games and even a blow-up birthday throne!

100% Private

It’s just you and your invited guests in our enormous bouncy house arenas and party rooms!

Completely Customized

You can tailor every detail of the party experience to make it as special as the birthday kid!

Find a Location Near You

General

Are your inflatables safe and clean?
Absolutely! Our inflatables have been custom designed to account for heavy, indoor use. Each inflatable goes through rigorous testing for all ages before it is released to any of our facilities nationwide. At our facility, each inflatable is anchored to the floor, wall, and/or ceiling to provide extra stability. Entrances and tunnels are wiped down after each party and every inflatable is cleaned and inspected on an ongoing maintenance schedule.
Are socks required?
Yes, socks are required to play on the inflatables.
Is each guest, including adults, required to have a completed/signed waiver?
For insurance purposes, every guest who enters our arenas must have a completed waiver. All guests under 17 years of age must have a waiver completed and signed by a parent/guardian. For your convenience, family members aged 17 years or younger may be included on the same waiver. Additional waivers are available at Pump It Up or online.
Are there any age/height restrictions?
Yes. For safety purposes, children under 34 inches are NOT permitted in or on the equipment for any reason (even if accompanied by an adult).
Can adults play on the inflatables?
Yes, as long as they are within the manufacturers guidelines for height and weight.
Will Pump It Up provide supervision in the play areas?
Our fun and friendly staff will provide supervision in the inflatable play areas so you can relax and enjoy the party!
Are gratuities (tips) appropriate?
Our staff graciously accepts tips. If you decide to tip, we split it between the 2 attendants and one coordinator who worked your party.
What type of safety instruction is provided?
We pride ourselves on safety. To help prevent injuries, each guest is required to watch the Pump It Up safety video before entering the inflatable arena(s).

Birthday Party

What time should my guests and I arrive at the party?
We ask that you and your guests arrive 5-15 minutes prior to your scheduled party to allow time for check in and Pump It Up safety video viewing.
Will there be a Pump It Up staff member available to assist me in the party room?
Yes - a staff member will be available to assist you in the party room.
What if I need to reschedule my party?
If you cancel or move your parties further than two weeks out there will be no penalty. After two weeks before the event, its 50% of the party price to cancel or move. Within the same week, 100% of the party price is due. Remember that your deposit is non-refundable (sorry-no exceptions).
What food items can be brought into the facility?
Other than the cake or cupcakes we do not allow outside food and drinks. We do not make exceptions. We cater through Barros and will call the Monday before your party to help you set up food orders.
How much time will we have in each area of the facility?
For a 2 hour party, you and your guests will have 35 minutes in each arena and 50 minutes in the party room.
Is my party private or will my guests share the inflatables and party rooms with guests from other parties?
For the safety and security of your guests, your party is completely private 100% of the time. There will not be any other people from any other parties in the arenas or party rooms while you are there. This allows our staff to focus solely on your group and to make the occasion special for your child.
Can I have a craft activity during the party?
Because of the potential damage to our facility, we do not allow any craft projects.
What kind of drinks can I bring?
We do not allow outside food and drinks including bottled water. We have drinking fountains and also offer water, lemonade, fruit punch and soda for purchase.
Do you offer any other food besides pizza?
We offer sandwiches, vegetable trays, salads, and chicken wings. All items are catered through Barros.
When should I order food for our party? Goodie bags? Balloons? And other party options?
We’ll call you the Monday or Tuesday prior to your party to confirm your guest count. At that time, you’ll have an opportunity to order pizza, beverages, goodie bags, balloons, and other party options if you haven’t already.
What assistance do you provide in the party room?
Lots! First, we thoroughly prepare the room so that it’s all clean, tidy, and organized for your group. Then, we setup the party room with any items you might have brought such as your cake and decorations. Coordinators also serve pizza, fill cups and cut the cake for all of the kids. Lastly, we break down and clean once you leave.
Can I use my own decorations and/or paper products in the party room?
You’re welcome to use your own decorations and/or paper products in the party room. However, please keep in mind that you will only have 13-20 minutes to set up your decorations. We need to clean and sanitize the room before your party. To preserve the integrity of our party rooms, we do not permit wall or ceiling decorations, streamers, silly string, confetti, or piñatas. Balloons must be pre-inflated if you are bringing them. Co
How many guests can I invite?
Please refer to the Birthday Party section of the website for the designated guest count. All of our parties (other than the 90 min for 15) include 25 children The birthday child(ren) is included in the count. Any child after 25, is an additional charge of $10 per child. We cannot accommodate over 35 children. All children under the age of 18 years count as part of the head count minus infants.
Once in the party room, can guests re-enter the play arena(s)?
We’re sorry, but guests may not re-enter the inflatable arena(s). We also do not have the means to extend your jump time since we run on the rotation system.

Open Jump

Is there an additional charge for parents, siblings, and/or care-givers?
There is no additional charge for parents or care-givers. However, siblings are counted as part of the guest count.
Is the admission cost refundable?
Admission Fee is applied to all children attending Open Jump, and is for admission into the facility. Admission Fee is non-refundable once the session has begun.
What age groups do you allow for Open Jump times?
Monday Wednesday and Thursday are for 6 years and under. No exceptions. In summer, we often have afternoon all age open jumps. Feel free to check our calendar.

Other Ways to Play

Are reservations required for camps?
We recommend that you reserve your childs space for camp. Please contact us to make reservations.
"FAQ" was last updated June 23rd, 2016 by

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