It's easy! Just give us a call at 972-792-9663 and we'd be happy to reserve your special day and time! For your convenience, you can also request a date online. It's easy! You can give us a call You can also stop by during any Pop-In Playtime session (most weekday mornings) or on the weekends.
*Please leave a message if you get transferred to voicemail. We return calls in the order they are received.or book your party online at your convenience. For your convenience, you can also request a date online.

A $100.00 non-refundable deposit is required to reserve your party. The balance is due and payable on the day of your party. If paying by cash, you must stop by the facility to complete your reservation. Reservations cannot be "held" and are not confirmed until your $100 down payment is received.

You may invite up to 10 guests for a JR Mini Party and up to 20 guests for a JR Classic Party (ages 1-10). The birthday child and all adults play for free and are not included in the guest count. We also have custom programs available for other special occasions.

Additional guests are welcome! There is a $8 charge per additional guest (ages 1-10) over the number included in your party package. If you are expecting more than 24 children, please let us know at least 3 days prior to your party date.

There is no additional charge for parents or care-givers. If the total guest count exceeds 11 or 21, there is a per guest charge for those ages one through ten.

*Please try not to arrive earlier than 15 minutes prior to the party time, as there will likely be another group in the lobby. We ask that you and your guests arrive 10-15 minutes prior to your scheduled party to allow time for check in and Pump It Up Jr safety presentation.

The party host is required to stay at the party. Other adults are also welcome to stay and enjoy the fun!

For insurance purposes, all guests must have a waiver completed and signed by a parent/guardian. For your convenience, family members aged 17 years or younger may be included on the same waiver. Additional waivers are available at Pump It Up or online.

For guest safety and enjoyment, socks are required to play on the inflatables.

We pride ourselves on safety. To help prevent injuries, each guest is required to sit in on the Pump It Up Jr safety orientation before entering the inflatable arena(s).

At Pump It Up Jr. we provide a thoroughly trained friendly staff that will assist and guide you throughout your entire party. You and your little ones will be given safety instructions designed for a younger audience prior to entering our custom designed arenas, and will be fully supervised during their play. Our staff will continue to assist you and your party in our specially designed party rooms. We take our fun seriously at Pump It Up Jr., leaving you and your little ones the ability to have some serious fun.

In the interest of safety, any guest wearing a cast or other motion limiting medical device (splint, sling, or brace) will not be permitted to participate on the inflatables. While we welcome them to attend the party and will not charge for their attendance, they will be prohibited from playing on the inflatables.

You have the option to extend your party by ½ hour on any party starting after 5pm (an additional fee applies). Any additional playtime will occur before you go into the party room. Once you have entered the party room you may not return to the play arena. Please note that we can only extend your party time if another party is not scheduled right after yours. Typically, those that extend their parties will spend approximately 1 hr. 15 minutes in the play arena and 45 minutes in the party room. Please discuss this option with our reservationist if you are interested in a longer party.

Because we’ve found that full tummies and bouncing don’t mix, our parties begin in the inflatable arena(s).

We’re sorry, but guests may not re-enter the inflatable arena(s).

Yes - a staff member will be available to assist you in the party room. Please note that one staff member is assigned to your party room so some of the adults may need to help serve food if you have more than 10-15 guests.

You’re welcome to use your own decorations and/or paper products in the party room. To preserve the integrity of our party rooms, we do not permit wall or ceiling decorations, streamers, silly string, confetti, or piñatas.

Absolutely! We will set up the party room just the way you want it and clean up afterwards.

Gratuities for our staff are always welcome. We expect our staff to give great service and encourage tipping if you feel they do a great job for you and your guests.

Yes. We can provide you with goodie bags, helium balloons, pizza, cake and t-shirts (additional charges apply)

Dr. Pepper, Diet Dr. Pepper, RC Cola, 7-Up, Juice Boxes.

We’ll call you prior to your party to confirm your guest count. (24-48 hours before your party) At that time, you’ll have an opportunity to order pizza, beverages, goodie bags, balloons, and other party options if you haven’t already.  
*Because grown-ups love pizza too, we have whole pizzas and drinks available just for them.

If fewer kids show up, you can use the pizza for your adult guests or take it home with you. We will only charge you for the goodie bags you need. On balloons, we can blow up more balloons but can decrease the number of balloons only if you make the request before we blow them up.

There are 8 slices in a medium pizza.  There are 10 slices in a large pizza.  There are 12 slices in an x-large pizza.  We also offer bone-in buffalo wings, boneless 'spicy kickers' and Cinna Stix. We can box any leftovers for you to take home.

Two Topping Medium: $11.00 Two Topping Large: $13.00 Two Topping X-Large:$15.00 Specialty Large: $16.99 (3+ toppings) Specialty X-Large:$18.99 (3+ toppings)

You may bring cake, cupcakes, prepackaged dry snacks, candy, vegetable trays, and fruit trays to your party. We’re sorry, but no other outside food is permitted.  If you do bring other food, a $50 fee will be charged.

If you are not purchasing our pizza/beverage package, you’re welcome to provide beverages for your guests. For your convenience, a variety of beverages are available for purchase.

*For your safety and enjoyment, food and/or beverages are not permitted in the inflatable arena(s).

No, but our soft drinks are cold. You may store your drinks in our cooler as well.

If you are not purchasing our popular Pump It Up goodie bags you are welcome to bring your own. You may also bring in your own balloons. We are happy to inflate your balloons and charge $8.99 for up to 2 dozen balloons. (If you are purchasing our balloons, we will gladly inflate 1-2 mylar balloons for you.)

If you will be bringing a cake, please bring a serving knife, candles, and a lighter (no matches please). For your convenience, we also have cameras, film, and socks available for purchase.

To avoid additional charges, we require at least 8 days advance notice if you need to cancel or reschedule your party (your party must be rescheduled within 3 months of the original party date). If you cancel or reschedule your party within 7 days of your party date, you will be responsible for 50% of the total party price. If you cancel or reschedule your party within 3 days of your party date, you will be responsible for 100% of the total party price. Remember that your deposit is non-refundable (sorry-no exceptions).
 
We look forward to celebrating with you and your friends! If you have additional questions, please don’t hesitate to call us at (972) 424-9660 or 972-792-9663. 

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