Will we have to share the arena or party room with anyone else?

No, and that’s a promise. One of the great benefits of a Pump It Up party is that your celebration is private – only the people you invite will share the arena and party room with you. We believe that private parties are the best for you from a safety, stress, and noise standpoint. That's why we only offer 100% private parties at Pump It Up!

 How do I schedule a Pump It Up party?

It's easy! Just give us a call and we'd be happy to reserve your special day and time! For your convenience, you can also request a date online.

 Is a deposit required?

A $100 non-refundable deposit is required to reserve your party. The balance is due and payable on the day of your party.

 Are there any age/height restrictions?

Yes. Children must meet our 34" general height requirement.

 How many guests can I invite?

Please refer to the party package section of the website for the designated guest count. You may invite up to 25 guests if you are having a Classic Party. The birthday child and all adults play for free and are not included in the guest count. We also have custom programs available for other special occasions.

 What time should my guests and I arrive at the party?

We ask that you and your guests arrive 10-15 minutes prior to your scheduled party to allow time for check in and Pump It Up safety video viewing.

 Are socks required?

For guest safety and enjoyment, socks are required to play on the inflatables.

 Will Pump It Up provide supervision in the play arena(s)?

Our fun and friendly staff will provide supervision in the inflatable arena(s) so you can relax and enjoy the party!

 Can a guest play while wearing a cast?

In the interest of safety, any guest wearing a cast or other motion limiting medical device (splint, sling, or brace) will not be permitted to participate on the inflatables. While we welcome them to attend the party and will not charge for their attendance, they will be prohibited from playing on the inflatables.

 Can I bring food to my party?

You may bring cake, and prepackaged snacks, pretzel or fruit trays to your party. We’re sorry, but no other outside food is permitted.

 Can I bring in my own drinks?

For your convenience, we have a variety of beverages available for purchase. We’re sorry, but you may not bring your own beverages to the party. *For your safety and enjoyment, food and/or beverages are not permitted in the inflatable arena(s).

 Can I bring my own goodie bags and/or balloons?

If you are not purchasing our popular Pump It Up goodie bags you are welcome to bring your own. You may also bring in your own balloons.  We’d be happy to inflate your balloons for $.75 each.

 Are there any additional items I need to bring to the party?
 What if I need to reschedule my party?

To avoid additional charges, we require at least 10 days advance notice if you need to cancel or reschedule your party (your party must be rescheduled 2 months of the original party date). If you cancel or reschedule your party within 10 days of your party date, you will be responsible for 50% of the total party price. If you cancel or reschedule your party within 5 days of your party date, you will be responsible for 100% of the total party price. Remember that your deposit is non-refundable (sorry-no exceptions).   We look forward to celebrating with you and your friends! If you have additional questions, please don’t hesitate to call us at 215-997-JUMP.

 Who can play on the Inflatables?

Anyone can play including adults. However, we do have a minimum height requirement of 34 inches. Children that are less than 34 inches cannot play on the Inflatables, but there are other climbing pieces, slides and toys for them to play with. We do not charge for adults or children under 34 inches.

 Can adults play on the inflatables?

Yes