It's easy! Just give us a call at 302-998-1144 and we'd be happy to reserve your special day and time! For your convenience, you can also request a date online.

A $100 non-refundable deposit is required to reserve your party. The balance is due and payable on the day of your party.

You may invite up to 25 guests if you are having a Classic Party. The birthday child (up to 3 birthday children allowed) and all adults play for free and are not included in the guest count. We also have custom programs available for other special occasions.

Additional guests are welcome! There is a $10 charge per additional guest over the number included in your party package. If you are inviting more than thirty guests, please let us know at least  10 days prior to the date of your party. For the safety and comfort of our guests, a maximum of the 30 guests is allowed per party room.Please call with any questions.

We ask that you and your guests arrive 10-15 minutes prior to your scheduled party to allow time for check in and Pump It Up safety video viewing.

The party host is required to stay at the party. Other adults are also welcome to stay and enjoy the fun!

For insurance purposes, all guests must have a waiver completed and signed by a parent/guardian. For your convenience, family members aged 17 years or younger may be included on the same waiver. Additional waivers are available at Pump It Up or online.

For guest safety and enjoyment, socks are required to play on the inflatables.

We pride ourselves on safety. To help prevent injuries, each guest is required to watch the Pump It Up safety video before entering the inflatable arena(s).

Our fun and friendly staff will provide supervision in the inflatable arena(s) so you can relax and enjoy the party!

In the interest of safety, any guest wearing a cast or other motion limiting medical device (splint, sling, or brace) will not be permitted to participate on the inflatables. While we welcome them to attend the party and will not charge for their attendance, they will be prohibited from playing on the inflatables.

Typically, we do not allow additional time in the inflatable arena(s). However, please let us know if you’d like more time and we’ll do our best to accommodate your request. (Additional charges may apply.)

Because we’ve found that full tummies and bouncing don’t mix, our parties begin in the inflatable arena(s).

We’re sorry, but guests may not re-enter the inflatable arena(s).

You’re welcome to use your own decorations and/or paper products in the party room. To preserve the integrity of our party rooms, we do not permit wall or ceiling decorations, streamers, silly string, confetti, or piñatas.

Gratuities for our staff are always welcome.

We’ll call you prior to your party to confirm your guest count. At that time, you’ll have an opportunity to order pizza, beverages, goodie bags, balloons, and other party options if you haven’t already.  
*Because grown-ups love pizza too, we have whole pizzas available just for them.

You may bring cake, cupcakes, prepackaged dry snacks, to your party. We’re sorry, but no other outside food is permitted.

For your convenience, we have a variety of beverages available for purchase. We’re sorry, but you may not bring your own beverages to the party.

*For your safety and enjoyment, food and/or beverages are not permitted in the inflatable arena(s).

If you are not purchasing our popular Pump It Up goodie bags you are welcome to bring your own. You may also bring in your own balloons.   We’d be happy to inflate your balloons for $.75 each.

If you will be bringing your own cake, please bring a serving knife and candles. We will provide a lighter. For your convenience, we also have disposable cameras and socks available for purchase.

To avoid additional charges, we require at least 6 days advance notice if you need to cancel or reschedule your party (your party must be rescheduled  within 3 months of the original party date). If you cancel or reschedule your party within  6 days of your party date, you will be responsible for 50% of the total party price. If you cancel or reschedule your party within  2 days of your party date, you will be responsible for 100% of the total party price. Remember that your deposit is non-refundable (sorry-no exceptions).
 
We look forward to celebrating with you and your friends! If you have additional questions, please don’t hesitate to call us at 302-998-1144.

For the safety of your guests, your party is completely private 100% all of the time. Your guests will have each room and each arena for your exclusive use only. There will not be any other people from any other parties in the arenas or party rooms while you are there.